Elements and Performance Criteria
- Promote ethical work practice
- Ensure client confidentiality is maintained in accordance with organisation policy and procedure
- Promote respect for rights and responsibilities of clients in the organisation
- Encourage colleagues/team members appropriately to comply with confidentiality requirements, and maintain client rights and responsibilities
- Ensure all work undertaken reflects and promotes understanding of and compliance with the principles of duty of care, legal responsibilities and related organisation goals and objectives
- Contribute to client and organisation outcomes
- Ensure work undertaken reflects the role of the organisation and the range of services it provides
- Ensure work undertaken reflects the nature and needs of client groups accessing the services of the organisation
- Work with an awareness of how the organisation's operations are financed
- Recognise the role of other relevant organisations and individuals that contribute to client outcomes
- Maintain and encourage positive relationships between own organisation and other organisations and individuals that contribute to client outcomes
- Contribute to organisational improvements